Zalamea achieved a significant milestone this year by being granted an ISO 27001 certification for adhering to the standards of information security management. This is also consistent with this year’s rebranding efforts, as Zalamea’s digital online platform has been modified to Serbizyo HR Solutions.
We asked our Chief Executive Officer, Raymund Benedict Zalamea, for his insight on the importance of getting ISO certified this year.
Q: What made you decide to pursue ISO certification?
A: As our business continues to grow and with the shift to digital and cloud solutions, we found it imperative to apply for ISO 27001 certification. As you know, we manage sensitive data for our clients, ranging from small businesses to Fortune 500 companies.
Q: What are the benefits of being ISO certified?
A: Data privacy has always been Zalamea’s priority. Being ISO certified is a testament to Zalamea’s commitment to its clients and is proof that we are serious about protecting data. The benefits of having an ISO certification means that the organization is committed to making sure that data is secure.
Q: What does having an ISO certification entail for Zalamea clients?
A: Our commitment to data privacy doesn’t stop with the ISO Certification. As we continue to be the chosen vendor of global companies, we go through rigorous yearly security audits to ensure that our policies and tools are up-to-date. As in all aspects of our business, we strive to improve our processes and work on our vulnerabilities.
Q: How important is information security management in our daily business operations?
A: Information security is very critical to our business. We handle millions of our clients’ records across 5,000 companies in the Philippines. As the bulk of our transactions and data processing are in the cloud, we need to ensure that our information security policies and tools are up-to-date in this fast-changing environment.
Given the growing data privacy concerns about data uploaded online, it is critical for us in Zalamea to have our clients’ data secured and protected at all times, particularly very sensitive information like employee data. As a result of rapid technological advancements, hackers are also prevalent. With this, you can expect us to work hard to stay up to date on cyber security and conduct regular audits of our systems and cloud infrastructure.